The following story is true to my best recollection, and happened a couple of years ago.
I shy away from working on personal computers for one major reason – people who are sue-happy. A PC is a machine, it breaks mechanically as well as by software. Had a woman who asked me to look at a PC, I did, and after I had her reboot, it would not come up. I left, after doing nothing to the PC other than plugging in a USB thumb drive (software tools I commonly use are on the thumb drive).
She told me I had broken it and needed to pay to have it replaced after her ‘friend’ she gets weed from said it was non-repairable. We had a few missed phone calls back and forth, but I offered to pay 1/2 of the repair cost at a neutral shop to be nice. I should point out that she suggested I buy her a ~$1,500 laptop to replace the 5+ year old desktop her weed-buddy said I broke.
Then she contacted the MVPD who told her(according to her message) that I had likely downloaded personal information from her PC using my thumb drive (thanks for that, MVPD), and was a criminal planning to exploit that information. Finally she left me a message that said she had ‘better not find me out anywhere’ and that I should ‘come back by her house because her dogs have something for me’.
Long story short, I’m shying away from doing PC work for anyone other than immediate family. Until I am incorporated and have a much better liability policy, my family cannot afford the risk even though I love helping people.
I won’t mention her company for fear of being sued, but her family runs a local pest control company named ACME, beware.